Posts tagged as:
Many businesses hire community managers because they hear one might be necessary, but once hired have no clue what to do with him. Is he a customer service person? Does he hang out with the marketing team or is he on board to help close sales? What should you do with your community manager? Customer [...]
{ 3 comments }
Yesterday I received a tweet from a member of the BlogTalkRadio community. “You know Deb,” it said. “I’ve been thinking & you have made my BTR experience so much better.” I ask you, for an online community manager is there any better compliment? It’s my pleasure to serve my community (no, really) but a compliment [...]
{ 14 comments }
Here’s a scenario some community managers are facing: You’re hired by a business interested in building a web presence. Your superiors consider themselves hip pioneers for jumping on the social media thing, but they reality is they haven’t a clue. As a result, you can’t do your job properly. They question the amount of time [...]
{ 2 comments }
Most community management gigs appear to 9 to 5 jobs, but are they? I work for a 24/7 social radio network and it certainly doesn’t shut down at 5:00 p.m. every day. Folks are still visiting each others’ chat rooms and talking in the forums and Yahoo Group. They still need me to wear my [...]
{ 4 comments }
Many Community Manager jobs have a telecommute option, which is awesome. As most of my friends know, I have no intention of ever returning to a traditional office job. I enjoy the flexibility of working at home and spending the time with my family. I became spoiled as a freelancer and now I’m spoiled as [...]
{ 4 comments }
KaBoom! is one of those businesses that give you the warm fuzzies. In a nutshell, it furnishes children in under privledged areas of the U.S. with places to play. KaBoom! builds playgrounds and grows communities…and guess what? They’re looking for someone to help grow their own community. The Kaboom! Do-It-Yourself Community Manager is looking for [...]
{ 0 comments }
One of my biggest frustrations is when I want to communicate with a blogger or web site owner and his or her contact details are no where to be found. If anyone should be easy to reach, it’s the Community Manager. Make sure the members of your community know your email address as well as [...]
{ 3 comments }
Many Community Managers are fortunate to inherit and cultivate and existing community. Though they will be expected to continue to grow and nurture, the hardest (but to me the most enjoyable) part of the job has already been taken care of – building a community from scratch. With new websites and services going up each [...]
{ 2 comments }
In my Twitter travels, I come across many folks looking to land a Community Manager gig. Can’t say that I blame them, being a community manager is probably the only job (besides blogger and freelance writer) that I actually enjoyed. And so, as a service to our fellow Community Managers, the Community Manager Job of [...]
{ 2 comments }
I was fortunate enough to be the Community Manager for PicApp for a short period of time, and in that time, I did plenty of research, and had some first hand experiences on what it means to manage a community. What it Takes to be a Great Community Manager Managing a community requires a fair [...]
{ 0 comments }
