Negativity in the Blogosphere and What to Do About It

I was raised to look at the bright side and make lemonade – all that cliche stuff. I think we all know there are times we don’t feel chipper or cheerful and don’t want to be Polly Perky all the time. Though I’m generally an upbeat person, I didn’t realize the value of staying positive until I began blogging. As any blogger can tell you, if you’re going to do this for a while and run a popular blog, you’re going to take some hits. You’ll probably be insulted, have  swipes directed at you in blog posts, and you may even be accused of silly things you don’t ever do.

So what do you do about it?

In short, nothing.

As someone who has been blogging for a decade now, I believe I have some wisdom to share. They were difficult lessons to learn, but I think I found the formula that works for me now.

Don’t Go on the Defensive

I can tell you that if someone attacks you or spreads rumors, the worst thing you can do is go on the defensive. Everything you say and do will be picked apart. The people who do the attacking will think every single word and phrase, no matter how innocent, is somehow directed at them. It will become nothing but a tit for tat free for all and your reputation might withstand some damage. The people who believe in you will always be there for you, and those who respect you and what you do will always ask for your side of a story and make an informed judgment. The people who don’t believe in you? Well, I’d like to say they don’t matter, but the truth is it hurts when you’re attacked, no matter who is doing the attacking. It’s best to remember that everything eventually blows over and people forgive and forget or move on. The people who really don’t like you, probably won’t ever like you and it’s best to let them have their rant.

Don’t Retaliate

The one thing I’ve been called out on the most is when I respond to attacks against me. The truth is, no one wants to get involved. The people who visit your blog don’t want to be drawn into a blog war. Let me rephrase that, with the exception of a few who enjoy a good train wreck, most of your community isn’t interested in who you get along or don’t get along with. They come to discuss the issues, not to see your latest fight. Retaliating and having back and forth bitchfests are immature and unprofessional and it’s a lesson I learned the hard way. No one is above reproach, not me and not the other guy. It takes two to tango. Retaliation is just an invitation to war.

Ignore It

The worst thing you can do after an attack is to fire off an angry post or round of tweets.  It may feel good at first, but you’ll regret it later. Step away from the keyboard. Go for a walk, have a drink, spend time with your family and do your best to ignore the negativity. It hurts for sure, but when you let it consume you, that’s when you make everything personal and begin alienating your blog’s community. Plus when you fire back, people pick apart your words and take everything as a personal affront, even when it’s not. It’s not worth it. Ignore it. Things will eventually die down and you can get on with your life. If the other person continues the attacks, you’ll have to wonder why your business is more important than his. Use that to satisfy you rather than letting it eat you up inside.

Like Water Off a Duck’s Back

No one likes to be on the receiving end of negativity. If it happens, you have a couple of options. You can fire back, which hardly ever turns out well, or you can let it go.

What what you do? How do you or would you handle negativity directed your way?

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  • http://inkfairmedia.com/blog.html Tara

    I’ve just started my own blog.

    I’ve bookmarked this post. It’ll save me the aggravation of migraines and therapy.

    Tara

  • http://inksgoesfreelance.crabbysbeach.com/blogs/ Carrie

    Very sound advice :) Over the years I’ve had my fair share of personal attacks and yes, it hurt a lot. But, in time, I’m learning not to get too upset, and not to completely remove all my work from the Internet as a consequence! :)

  • http://mvenable.wordpress.com Melissa Venable

    Following Tara’s lead… just bookmarked. The down-to-earth approach (and heads-up) is appreciated.

  • http://amidlifeofprivilege.blogspot.com LPC

    Can I just say, I am so glad you are blogging here now. Congrats on your recent business move, and thank you for continuing to talk to us in your nice, calm, sane voice

  • http://www.brainwavesbooksandstuff.com Rob

    I’ve been on the other side of that fence, I’m ashamed to say. Years ago, I wrote a polite correction to some misinformation somebody wrote in her blog. She sent back an angry retort, while some of her readers thanked me for the information. Instead of letting the matter drop and fueled by “righteous indignation,” I sent a rebuttal and it became a heated exchange for about a month until finally I walked away. In retrospect, I feel a little bad about it, because it ended up costing her a large portion of her readership. Then again, had she been more reasonable with her replies or just let the matter drop by not defending her clearly untenable position, she
    would probably still have a large following. Some of the things she had to say were very interesting. Goes to show that “the pen is mightier than the sword.” Watch how you wield it!

  • http://blog.khmohsin.com/ mohsin

    I agree with you 100%. Silence is the best policy in the blogosphere, the more you resist the more you will sink. It is like quick sand ;)

  • http://freelancewritinggigs.com Deb Ng

    Tara – Blogging is therapy in itself. Be yourself but always be wise with your choice of words. Luckily I made a lot of mistakes so you don’t have to.

    Melissa – I’m happy you found the post useful. My new rule of thumb is that when you walk away from negativity it will blog over, when you continue to feed it, it will flare up like a bonfire.

    LPC – Thank you for your kind words. I’m not always calm or sane but feel free to give me a smackdown if I cross the line.

    Rob -I’ve been on the “righteous indignation” side of the fence many times. Trust me, no matter how wrong that other person is, it’s just not worth the rebuttal. People will pick apart every little thing, even if it’s not even directed towards them in the first place.

    Mohsin – Quick sand is a very good analogy and image – i’m going to keep that one with me.

  • http://inkfairmedia.com/blog.html Tara

    Moshin, I like your analogy, too!

    And Deb, you’re right. Personal blogging does seem therapeutic for many. Over the years, I’ve seen people express some pretty personal stuff on their blogs. Sometimes I wince. Other times I let loose with a “Right On!” in my home office, scaring neighbors, plants, and dust mites alike.

  • http://www.womanzworld.com Natalie Sisson

    I think this is super sound advice. I hear from top bloggers that approximately just 1% of people actually take time to comment on blogs which made me feel better about not initially getting that many comments.

    I also think if you write something slightly more provocative or emotive then that will illicit more comments too. I’ve not had a single negative comment to date so either my content is too positive or my audience are in agreement or don’t feel the need to comment.

    But it’s great to get these tips as I’m sure I’ll come across it soon enough and I always watch with interest how comments get out of control, great lessons to learn.

    Thanks

    Natalie