Facebook is no doubt one of the most important tools you’ll use to connect with your customers and community. Though many brands have been using Facebook successfully for years, even more brands are just starting to learn about the benefits. The brands that do well are those taking the time to put a lot of [...]
by Deb Ng on January 10, 2012
Everyone is talking about Pinterest, the social “pinning” site used to share, well, anything. It’s a little early to say, but judging by the buzz (and the amount of people posting about Pinterest on their blogs), it has a good chance of becoming the top social site for 2012 and perhaps the next big thing. [...]
by Deb Ng on December 12, 2011
Every day, at least a dozen people tell me to post something in my Facebook status. They usually go something like this: I love puppies. They’re cute, cuddly and the best gosh darned friends ever. Post this in your status if you like puppies too. Sometime they tug at the heartstrings a little: No one [...]
by Deb Ng on October 27, 2011
Most of my online crowd are savvy when it comes to the Internet. We know how to navigate, can spot shady characters at a glance, and can quickly spy inaccurate and poorly written content. However, there’s a whole generation of young people out there who don’t know any of this. And it’s not a slam [...]
by Deb Ng on October 5, 2011
Dear Facebook, I’m not a girl who whines and complains a lot, especially for services like yours that I’m using at absolutely no cost to me. However, recent events have rethinking my policy to keep complaints to a minimum. For the record, I’m firmly planted in the “If it aint broke, don’t fix it” camp, [...]
by Deb Ng on September 13, 2011
About a year ago, I determined I couldn’t tell what was happening with the people I followed on Twitter. I followed the same amount of people who were following me and I didn’t know most of them and rarely interacted with them all. Instead, I saw lots of links and a lot of tweets that [...]
by Deb Ng on August 31, 2011
Do you know what you’re retweeting? I consider a retweet an endorsement or recommendation, like the sharing of a good book or interesting news item. Yet, every time I see a link receive mass retweets I wonder if the retweeters are recommending the link because of it’s content, because they’re supporting the person who dropped [...]
by Deb Ng on August 29, 2011
Yesterday I received a Facebook friend request from my Mom. My Mom! Truly, I never thought I’d see this day. Mind you, mom is rather tech savvy, especially when you consider her age. An age I’m not allowed to reveal under peril of death. My mother worked from home designing courses for accountants until she [...]
by Deb Ng on August 23, 2011
To the Teens in My Life Who Also Happen to Be Facebook Friends, I adore you even though you probably view me as the crazy aunt/cousin/friend who overshares on Facebook and talks too much about Twitter, my child and the weather. It’s that adoration prompting me to reach out to you today. I know Facebook [...]
by Deb Ng on July 30, 2011
So I’ve been spending some time on Google+. Ok, I’ve been spending a lot of time on Google+. In fact, though I still use Facebook and Twitter, it’s changed the way I use both. I’m checking Google+ first each morning, before Twitter and Facebook and I’m finding the conversations there to be deeper and more [...]