Seth Rogen and Kommein’s own David Peralty. Ever notice how you never see the two of them together in the same room? Coinicidence? I think not.
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From the category archives:
Insights
Warning: This post was written a little before 4:00 a.m. just before I left for the airport home from SXSWi. Crankiness may ensue. On Friday some of my SXSWi friends and I started a drinking game. Every time someone said the word “conversation” we drank. After the first couple of hours it was pretty clear [...]
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Yesterday I received a tweet from a member of the BlogTalkRadio community. “You know Deb,” it said. “I’ve been thinking & you have made my BTR experience so much better.” I ask you, for an online community manager is there any better compliment? It’s my pleasure to serve my community (no, really) but a compliment [...]
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If your community has a forum or other gathering place, you’ll recognize the Chronic Malcontent. This is the person who never posts anything positive. Everything she (or he) writes is negative. She nitpicks the service, nitpicks the web design, nitpicks customer support and anything else she can think of. She knows the private email address [...]
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Here’s a scenario some community managers are facing: You’re hired by a business interested in building a web presence. Your superiors consider themselves hip pioneers for jumping on the social media thing, but they reality is they haven’t a clue. As a result, you can’t do your job properly. They question the amount of time [...]
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Mashable has a great article up that I think all Community Managers should read entitled, HOW TO: Survive a Social Media Revolt. Hulu recently made a mistake in how it removed content from its site, and its community turned on the company rather quickly. Of course they tried to fix the mistake, but some damage [...]
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Last week for homework, my six year old son had to write three facts about Barack Obama for a class discussion. My son’s report read as follows: Barack Obama is our first African American President. Barack Obama should stop smoking. Barack Obama is the first social media President. As you can imagine, my pride was [...]
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As personal branding becomes more prevalent, so does the need for people to really step up and become their own Community Manager, and over on Deb Works, there is a great post, with the same title about being your own community manager. She approaches it from the small business mind, but I think nearly everyone [...]
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I have seen and been part of many discussions about community as currency. With reports that brand names are making huge bags of money from their community management interactions, it is no surprise that other companies are starting to test the waters when it comes to the ROI of community development. In essence, what these [...]
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I was fortunate enough to be the Community Manager for PicApp for a short period of time, and in that time, I did plenty of research, and had some first hand experiences on what it means to manage a community. What it Takes to be a Great Community Manager Managing a community requires a fair [...]
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