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Community Manager Jobs

25 Places to Find Social Media Jobs

by Deb Ng on July 10, 2010

in Community Manager Jobs,social media

Looking for social media jobs? You’re in luck! Not only is there an abundance of gigs available, there are an abundance of places to go to find these jobs. Some of them are virtual and some of them are physical, but all can help you to land a job as blogger, social media strategist, or community manager for a large or small business. Whether your a consultant or looking for permanence, you’re likely to land your dream job social media job here:

  1. Social Media Jobs: Posts a variety of gigs each day, mostly from the U.S, but also from around the world.
  2. Conferences: You’ll have to leave the house for this one! Conferences are a terrific way to network, put out feelers, talk up potential clients and employers and even land a job.
  3. Craigslist: Craigslist has a bad reputation becauase it’s a haven for scammers and spammy types. However, if you take the time to dig a little deeper you’ll find some killer, well-paying opportunities.
  4. Indeed.com: A job search engine, yielding results from various job boards.
  5. Simply Hired: Another job search engine, but I sometimes find different results from the Indeed job search.
  6. ProBlogger: Features blogging jobs and the occasional social media job.
  7. Jobs in Social Media: A social media talent marketplace.
  8. Mashable Job Board: Features jobs in tech and social media.
  9. Twitter: Follow your favorite businesses to learn when they’re hiring. Also, follow job listing sites and aggregators for updates. Use Twitter search to look for the jobs you’re most interested in.
  10. Twitter Job Search: A search engine for jobs advertised on Twitter.
  11. Social Media Job Wire: Features listings from around the U.S.
  12. New Media Hire: Post a job, check out job listings, post resumes and receive job tips.
  13. Web Strategy and Social Media Jobs: Jeremiah Owyang’s job board.
  14. Local Networking Events: Many businesses and municipalities hold networking events.  See what’s happening in your area.
  15. Social Media Biz: A bidding site, which means many clients are looking to low ball.
  16. Monster.com – Lists all sorts of jobs, social media included.
  17. Startuply – Lists startup jobs in tech, social media and marketing, mostly.
  18. Career Builder – Lists social media jobs, among others.
  19. Yahoo! Hot Jobs – Lists some social media jobs but is also attractive to spammers.
  20. The Ladders : Features only jobs paying $100,000 or more, annually. Before you flock over though, keep in mind that this is a paying job board. You can sign up for the free trial, but expect to receive regular spam if you do.
  21. Job Central: Search on social media and expect to receive a hodgepodge of results.
  22. Dice: Features mostly tech jobs but you’ll find a few social media jobs thrown in there as well.
  23. FlexJobs: Another pay to play job site, FlexJobs lists a variety of telecommuting opportunities including social media.
  24. Beyond.com: A search on “social media” yields a variety of opportunities.
  25. FlipDog: Search locally.

Do you have any favorite places to search for social media work or clients?

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Community Manager Job: Changyou.com

by Deb Ng on July 11, 2009

in Community Manager Jobs

Haven’t done my Community Manager Job of the Day in a while. Here’s one for Changyou.com, based in Santa Clara, CA:

Online Community Manager: Build new online communities with Changyou.com
Summary

Changyou.com (NASDAQ:CYOU) is an online gaming company, focusing on MMORPG market globally. We’re looking for an Online Community Manager with a dynamic personality, innovative thinking and a strong background in online community for games. The Online Community Manager will be in a position to build up a sustainable community for millions of members all who will get to enjoy the same rewarding, meaningful experience and fun of our games. The Online Community Manager will serve as a hub and should have the ability to personally connect with the users (humanize the company), and provide feedback to many departments internally (product, PR, marketing, customer service, tech support, etc). This is a chance to build out a scalable community, work in an office that is seriously fun, make millions of people happy, and have the opportunity to contribute to shaping its direction and development.

Responsibilities
? Plan strategically the functions and development of the community
? Maintain strong familiarity and dialog with the game community by reading and posting to official forums, external forums and Web sites and deliver regular community feedback reports
? Creatively and proactively assist users and go the extra mile to make sure our users have a wonderful community experience
? Solve community disputes and enforce community rules
? Manage the teams of volunteer moderators that oversee the forums, adoption areas, groups
? Identify and analyze issues, patterns and trends in users requests & product performance
? Stay up to date on new social media tools, best practices and how other organizations and companies are using them, so that the company can continue to be an early adopter of these technologies
? Create events, write copy and work with the Marketing team to promote the product
? Participate in professional networking by following the prominent bloggers and online writers & attending events
? Work in concert with the Product and Customer Service teams to ensure an all-around great user experience and product additions/enhancements
? Support the growth of external community Web sites by establishing and maintaining contact with Web site operators, in conjunction with Marketing
? Take an analytical approach to improve the efficiency of online community and customer service processes

Qualifications for the position:

• Previous experience moderating online communities through forums, Web sites and other platforms;
• The ability to communicate and comprehend technical topics clearly. Both written and verbally;
• Proven time and project and team management skills with demonstrable ability in handling multiple responsibilities concurrently while working well under deadline pressures;
• An understanding of marketing strategies and online business models;
• The ability to prepare reports and analyze customers’ trend and characteristics;
• Strong organizational, analytical, and presentation skills;
• Superb interpersonal skills;
• A creative mindset. Adept at finding new ways to deliver old material;
• A proven ability to take initiative and be proactive;
• Proven experience in successfully developing and managing people, resources and schedules;
• A passion for online games and an understanding of MMO games and the market.

This is a full-time, on-site position located in the Santa Clara , Ca Office. Salary based on experience and skills. Growth opportunities based on achievements.
Email your resume and cover letter to job_us@cyou.com

Original ad

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Community Manager Wanted for New Social Media Website & Startup

by Deb Ng on February 25, 2009

in Community Manager Jobs

Here’s a work in your jammies gig – can be done from home – and looks like a lot of fun. Salary isn’t bad either – $55 – $65K. This business will be launching in the spring:

Check it out:

Before we begin with the nitty gritty, let’s make no mistake. Just because you spend a lot of time on Twitter and Facebook doesn’t make you a social media expert. It just means you like to spend a lot of time online.And that’s OK, but we want a community manager who truly rocks the social media knowledge. Not just with the social networks but with blogs, community management, forum setup and moderation, newsletters and more. You’ll spend a lot of time online but you’ll also need to take it offline for a good part of the day too.

Your job won’t be just to lead the community but to empower them. To teach them how to use social media to cultivate business relationships and help their businesses grow. The ideal candidates must be able to offer fresh social media tips every single day. Can you truly do that?

Ideal candidates can also rock the following:

*Social media expertise
*Managing forums and online communities for at least 3 years
*Maintaining successful blogs for at least 2 years
* Web 2.0 expertise
* Doesn’t mind traveling to blogging and social media related conferences
* Write and send out weekly social media newsletter
*Strong Organizational Skills
*The ability to work without anyone standing over you
* Trustworthy – If you’re working at home we want to believe you’re really working

To apply, tell us the following:

*What is social media?
*Why is social media important?
*Why you are best qualified for this job?
*What can you do that is different from what everyone else is doing?
*Communities you have managed in the past
*Which social networks you use regularly

Please paste your resume in the body of your cover letter and send to sophiemwatkins@gmail.com. Attachments make us crazy.

Looking forward to hearing from you

Good luck!

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Social Media and Community Manager Jobs for the Week of February 8, 2009

by Deb Ng on February 11, 2009

in Community Manager Jobs

help-wanted1

Forgive my absence of over a week. This has been a crazy busy time at the day job! I couldn’t sleep tonight, however, so you wake to find a list of community manager and social media jobs. I’m hoping for this to be a regular feature. I’ve been listing daily leads at my Freelance Writing Jobs blog for almost four years and it goes over well. I’m not sure I’ll be doing this daily, but weekly ought to do the trick.

Something that’s bugging me are all the people hiring community managers as unpaid interns. Trust me, you need experience for this gig.

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Community Manager Job of the Day: Community Manager for LinkedIn

by Deb Ng on February 3, 2009

in Community Manager Jobs

linkedin

Here’s a gig where I’m sure lots of folks wish there was a telecommute option. Unfortunately for you, (or fortunately for the folks in these areas) the job is an on-site position in either Omaha or Mountain View, CA.

LinkedIn is looking for a Community Manager. Check out the details:

Job Description

The Group Community Manager can be located in either our Mountain View, CA office or our Omaha, NE office and is the primary resource for LinkedIn’s group managers, helping them build thriving, successful professional communities on LinkedIn. The manager guides and develops managers, addresses problems, represents group managers and their needs to LinkedIn’s product development organization, collects and provides tools and information about effective group management.

Responsibilities:
· Market research & community listening (inbound)
· Company/product education & evangelism (outbound)
· Identify/amplify community cheerleaders (both)
· Support internal customers – Executive team, Senior Management team, Omaha, and California offices
· Drive engagement among managers through online events
· Serve as the primary point of contact and provide best practice guidance in the areas of content and service development, event programming, online facilitation, member outreach, etc.
· Drive to completion, from investigation to delivery, initiatives that use community, social networking, and other technologies to increase community participation, in collaboration with community managers.
· Develop and post interactive content that encourages participation and the development of member-generated content to ensure that the community is achieving its objectives
· Drive processes that encourage member-to-member interaction
· Lead the day-to-day operations of the managed community in conjunction with internal community owners
· Monitor and moderate community participation to ensure that rules of engagement are adhered to
· Assist in the development of the Community platform and ensuring that it meets the objectives of the Community
· Provide tracking and metrics to communicate and validate the Community interaction
· Community Advocate – Actively engaged with community members by representing and building relationships in both directions. Strong listening skills are a must
· Brand Evangelist – will promote events, products, and upgrades to customers and will build trust with the community
· Savvy Communicator – ability to mediate and communicate utilizing various communication tools
· Gathers community input for future product and services – Responsible for gathering the requirements of the community in a responsible way and presenting back to the product teams. Feedback conduit for company and community and sync up the two.

Want to learn more? Visit the job description page at LinkedIn.

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Tagged as: community manager for LinkedIn, Community Manager Jobs, social media jobs

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Social Media: You Either Get it Or You Don’t

by Deb Ng on January 30, 2009

in Business,Community Manager Jobs,General,Insights

community-outreach

Here’s a scenario some community managers are facing: You’re hired by a business interested in building a web presence. Your superiors consider themselves hip pioneers for jumping on the social media thing, but they reality is they haven’t a clue. As a result, you can’t do your job properly. They question the amount of time you spend on social networks, shuffle you around to different departments, don’t think conferences are necessary, and don’t take any of your ideas for social media promotion seriously, and really, have no idea what to do with you.  Put on a brave face folks, and don’t pull your hair out. You can make it work.

You were hired to create an online presence using forums, blogs, networks and other social media tools. You know you’re good at what you do, and you know there are logical reasons for doing what you do. Now, you have to communicate it to your superiors. This isn’t always easy, and can be very frustrating, but if they didn’t want a heavy Internet campaign they wouldn’t have hired you in the first place, right?

Take a deep breath. Don’t get angry. If you find you’re getting questioned every step of the way or that folks don’t take you seriously, take some time to write up a proposal or outline. List all your social media strategies and why you feel they will benefit the business. Send it to all the players and request a time to discuss follow up.  Now gather data and statistics so you can make your case. You CAN make this work!

It’s hard for many old schoolers to embrace social media but it’s part of a community manager’s job to make sure they get it. Don’t let frustration give in to anger. Use your energy to create a rocking community instead.

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Community Manager Job of the Day: Community Analyst for WalMart

by Deb Ng on January 25, 2009

in Community Manager Jobs

walmart

Even WalMart understands the need for Community. Actually WalMart totally gets the community thing. The have their 11 Moms blogging network, with accompanying BlogTalkRadio shows, they know the importance of community and a heavy web presence. They’re also making sure to get the most bang out of their social media buck because they’re hiring a Community Analyst. It’s a great way to assess the needs of the consumer.

Here are some details:

The Community Analyst is an advocate for the community initiative and all its components (e.g. classifieds). He or she identifies best practices and insures no inappropriate content gets on the site, or is identified/escalated in the organization or media. As a part of supporting the community team, this individual is responsible for making sure performance of the experience meets expectations, including timeliness of the user generated content experience. As a subject matter expert for community, they will deliver reporting and insights for all community functionality to advance the organization’s knowledge about online community. Key success metrics for the role are zero internal or media issues, uptime/responsiveness/customer service metrics, and delivery of reporting metrics and insights.

They’re looking for skills to:

*Strong analytical skills

*Experience developing reports/custom inquiries and with
execution of dashboards and reporting

*Retail Industry experience is a plus

*Familiarity with online marketing metrics such as ROI,
click-through rate, cost-per-click, conversion rate, average order
size, etc.

*Skills at working with proprietary and leading web site
reporting tools

*High Level of Comfort with MS Office, specifically MS Excel,
MS Access and Power Point

*Ability to organize and prioritize multiple requests or
escalate unresolved issues when necessary.

*Previous vendor management experience.

*An understanding of and passion for online community and
consumer-focused e-commerce

This isn’t a job for the sweats and bunny slippers crowd. You will have to go into the office in Brisbane, California. Since WalMart is destined to survive the current crisis with the economy, and their stock is actually up, it doesn’t seem like a bad gig to have. Check out full details for this gig at Forum One Networks.

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Tagged as: 11 Moms, Community, Community Analayst, Community Manager Jobs, Walmart

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Community Manager Job of the Day: Online Community Manager for Record Label

by Deb Ng on January 21, 2009

in Community Manager Jobs

help-wanted1

I apologize for being remiss in my Community Manager Job of the Day postings.  Here’s a good one, though. Hat Tip to Jake McKee, the Community Guy, for posting the details. Check the listing at the Community Guy Job Board for more details.

This looks like an awesome opportunity for a Burbank, California based music fan. Actually there are two opportunities here – both full and part time, and both on-site.

Do you live and breathe in message boards and fan clubs? Do you know every pop culture, lifestyle and music blog out there? Do you know what a great fan experience is on a website? Do you know how to increase traffic on an artist’s site and keep people coming back?If that sounds like you, then let’s talk.(Also, if you are really connected to the hip hop/rap online world, we might have a place for you too!)I am looking to fill 2 positions at a major record label: The first is a 40 hour a week consultant. You would work here at the label helping to build and market an online community for an artist. This includes the official artist site, all social networking sites, message boards and blogs. We need someone that is a FAN! It’s ok if you don’t have a lot of experience! It’s ok if you are fresh out of college! Are you a member of street teams or e-teams? Great! Members of fan clubs and very active on message boards? Awesome! Know Dreamweaver? Even better. You will have specific traffic goals to hit and will come up with new and exciting ways to build a community for an artist. This is a consultant position. Pay is 30K a year and no benefits.The second is a part time position also at the label. You will work 3 days a week and will assist a team doing the above position. This will include everything from data entry (excel knowledge is a plus), online research tasks, updating sites and social networks, etc. Pay is $12 an hour, 18 hours a week.

Rock on.

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Want to Telecommute? Read This First!

by Deb Ng on January 12, 2009

in Community Manager Jobs

bunny-slippers

Many Community Manager jobs have a telecommute option, which is awesome. As most of my friends know, I have no intention of ever returning to a traditional office job. I enjoy the flexibility of working at home and spending the time with my family. I became spoiled as a freelancer and now I’m spoiled as a telecommuting Community Manager.

That doesn’t mean it’s all bunny slippers and Oprah, however. If you’re hoping to land a gig where you can work from home, let me turn you on to a few things to consider first:

  1. Folks don’t always respect your time - It doesn’t matter who you are or what you do. People will think that because you work at home your job isn’t so important. They will call you during your working hours, and drop by for coffee. Friends and family will ask for favors and wonder why you don’t get enough house stuff done during your working hours. Remedy this by establishing working hours and making sure everyone knows you’re not available during this time.
  2. Working at home is hard – Flexibility is good, but you have to make a lot of compromises of your time. I spend free time and “lunch hours” driving children to various activities or running errands. It’s very rare that I go out to lunch with friends or co-workers and any time spent doing children’s activities during the day is made up well into the evening. Plus there are constant distractions: The phone, the TV, the Internet, the fridge. You have to be very disciplined to work at home without a supervisor standing over you.
  3. You’ll work more hours at home than you do at an office job - Home workers are constantly checking and responding to emails and tweaking projects, even after “office” hours. If the computer is on, you’re checking on work, no matter how often you vow to stay away.
  4. If your Skype is on you must be working – Many times your superiors or co-workers don’t consider your weekends or evenings as private time if they know you are online. If they see you on Skype or Twitter, they might contact you with some extra things to do. This happens often among homeworkers. Don’t be afraid to set boundaries.

Working from home is the best thing for me and my situation. However, telcommuters must have discipline and a good work ethic. Are you up to the challenge?

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Looking for a Job?

by David Peralty on January 12, 2009

in Community Manager Jobs,Site News

If you are looking for a Community Management job and feel like all of the good positions are taken, then you should definitely head on over to our Looking for Employment page where you can fill in details about yourself which we will not only post on this blog, but also make a conscious effort in trying to help you find your spot in the Community Manager world.

Please make sure to fill in as much information as possible, but don’t just copy and paste your resume. This is your chance to sell yourself to any company that might be looking for a Community Manager, so make it count.

Also, if you are company looking at hiring someone, and want to get the word out, feel free to use this form as well to let us know of an opportunity you have available.

This service is free and makes no guarantees, but as things grow, evolve and change, we have the opportunity to sit on the cutting edge, so submit your information today.

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