From the monthly archives:
Here’s a scenario some community managers are facing: You’re hired by a business interested in building a web presence. Your superiors consider themselves hip pioneers for jumping on the social media thing, but they reality is they haven’t a clue. As a result, you can’t do your job properly. They question the amount of time [...]
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Mary Davis Blog: Everyday Baby Steps I’m a blogger and mom to three. I have a professional background in higher education and mental health counseling. I was voted Outstanding Academic Adviser of the Year for two years in a row at the community college I worked for. I love writing, and I feel that a [...]
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Mashable has a great article up that I think all Community Managers should read entitled, HOW TO: Survive a Social Media Revolt. Hulu recently made a mistake in how it removed content from its site, and its community turned on the company rather quickly. Of course they tried to fix the mistake, but some damage [...]
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So I was having a conversation on Twitter today with @iFroggy (don’t you love using @’s instead of names?) about perhaps planning a Community Manger meetup in Austin during SXSWi, which is going on from March 13 – 17th. I’m trying to gauge interest, and if we have some takers I’ll see what I can [...]
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Do you know what the first thing I do upon logging on to my laptop each day? No, it’s not checking email. I head directly to my Tweet Deck, to check out Twitter and then I head over to my company’s forum. To me, this is the equivalent of walking into work first thing and [...]
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Most community management gigs appear to 9 to 5 jobs, but are they? I work for a 24/7 social radio network and it certainly doesn’t shut down at 5:00 p.m. every day. Folks are still visiting each others’ chat rooms and talking in the forums and Yahoo Group. They still need me to wear my [...]
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Even WalMart understands the need for Community. Actually WalMart totally gets the community thing. The have their 11 Moms blogging network, with accompanying BlogTalkRadio shows, they know the importance of community and a heavy web presence. They’re also making sure to get the most bang out of their social media buck because they’re hiring a [...]
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Ever sit down and list all your tasks as a blogger? Chances are, it’s no small list. You do a lot just to write and promote a single post. As a blogger I think about my skills all the time. There’s so much expected of me. So much, in fact, it inspired me to sit [...]
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I recently unfollowed a couple of people from Twitter. The first I unfollowed because of spam. I stopped following the second person because most of her posts are laden with profanity and followed up with “Don’t like swearing? Too bad. Don’t follow me then.” Well ok. I don’t follow people for the sake of haiving [...]
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Victoria Bianchini Support. It’s as important to happiness as it is to healing. Studies tells us that having a supportive group behind us is what makes the difference when it comes to meeting a challenge or overcoming a catastrophe. Last year my boss gave me a card to hang by my desk. A beautiful photograph [...]
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