From the monthly archives:

December 2008

KaBoom! is one of those businesses that give you the warm fuzzies. In a nutshell, it furnishes children in under privledged areas of the U.S. with places to play. KaBoom! builds playgrounds and grows communities…and guess what? They’re looking for someone to help grow their own community. The Kaboom! Do-It-Yourself Community Manager is looking for [...]

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Are You Easy to Reach?

by Deb Ng on December 30, 2008

One of my biggest frustrations is when I want to communicate with a blogger or web site owner and his or her contact details are no where to be found. If anyone should be easy to reach, it’s the Community Manager. Make sure the members of your community know your email address as well as [...]

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Community Manager Job of the Day

by Deb Ng on December 30, 2008

I have a great Community Manager job to share with you today. KickApps, a New York City based social media application company is looking for someone to lead and manage their community. Duties include: Moderating community forums Offering technical assistance Assist in creating documentation and tutorials to help community members use the applications Identify and [...]

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Community as Currency

by David on December 29, 2008

I have seen and been part of many discussions about community as currency. With reports that brand names are making huge bags of money from their community management interactions, it is no surprise that other companies are starting to test the waters when it comes to the ROI of community development. In essence, what these [...]

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Community Promotion

by David on December 29, 2008

Once you’ve worked for a long time building a community, how do you get it to that next level? How do you promote it and get it more general attention? It can be hard to promote because it might now have amazing content like other blogs and website that you can use social media promotion [...]

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Do You Really Need a Community?

by Deb Ng on December 29, 2008

Do you really need a community? The short answer to that is, “no”. You don’t need community centered around your blog. You don’t need to build a community around your product. You don’t even need to build a community around your service. Certainly plenty of businesses have gotten by without a community throughout the years, [...]

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What is More Important – Talking or Listening?

by Deb Ng on December 26, 2008

When I was at BlogWorld Expo last fall someone asked me this question, “As a Community Manager, what is more important, talking or listening. Certainly you have to be a good listener, but you also have to be a good talker. You have to know the right words to say for every situation. So what’s [...]

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Many Community Managers are fortunate to inherit and cultivate and existing community. Though they will be expected to continue to grow and nurture, the hardest (but to me the most enjoyable) part of the job has already been taken care of – building a community from scratch. With new websites and services going up each [...]

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In my Twitter travels, I come across many folks looking to land a Community Manager gig. Can’t say that I blame them, being a community manager is probably the only job (besides blogger and freelance writer) that I actually enjoyed. And so, as a service to our fellow Community Managers, the Community Manager Job of [...]

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Why Do You Want to Be a Community Manager?

by David on December 21, 2008

Now that you know more on what is a Community Manager, and have had a crash course on the various “negative” things that might come up in working as a Community Manager (It’s Not Your Fault – But it Is!), why do you still want to become one? For me, the idea of helping a [...]

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